Welcome Plasticity’s First Full Time Customer Happiness Specialist

Plasticity Labs is excited to announce that Janice Young is formally joining us in a Full Time role as our Customer Happiness Specialist! Janice has worked closely with all of our customers for over a year in a part time capacity, but being so good at what she does, our customers just wanted more time with this rockstar!  We of course had to respond by offering Janice the chance to become a full fledged Plastician, certainly not something we take lightly around here. 

We are so happy to have Janice become a full-time member of our team. All of us here at Plasticity are confident that she will continue to bring joy to our customers as she truly embodies our company’s mission. Janice is passionate about making people happy, so we could not be more thrilled to have her take this next step at Plasticity.

Learn more about Janice and her new role at Plasticity:

  1. What is your role at Plasticity? I am the Customer Happiness Specialist and I am responsible for the overall happiness and delight of Plasticity Labs customer representatives and their employees. I manage the day-to-day administrative needs related to the customer and communicate their needs internally with Sales, Product Development and Research.
  2. What is your dream job title? Senior Customer Happiness Specialist!
  3. What is your super power? Empathy. I am able to relate and interact with people easily and I have a genuine love for humanity.
  4. What is your secret power? I have a knack for fixing small appliances.
  5. What is your favourite part about working at Plasticity? I truly love our customers and the relationships I’ve developed with them and my co-workers.

Congratulations Janice!



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